OpenAI: Friend or Foe?

OpenAI: Friend or Foe?

By Mike Dabadie The ongoing news of OpenAI’s release of ChatGPT (an interactive chatbot powered by machine learning) can be seen as either a tool or a threat to humans. Will AI serve to replace us or help us? Will it help us make decisions or will it make decisions...
Human Insight Matters: Data Alone is Not Enough

Human Insight Matters: Data Alone is Not Enough

Human insight provides a deeper understanding of customers by using empathy to listen and observe their thoughts, feelings, words, and actions. It helps organizations better meet customer needs by giving them the context of the “why” behind customer...