by Heart+Mind | Dec 6, 2022 | Human Connections, Our Thinking, Values
Human insight provides a deeper understanding of customers by using empathy to listen and observe their thoughts, feelings, words, and actions. It helps organizations better meet customer needs by giving them the context of the “why” behind customer...
by Heart+Mind | Nov 23, 2022 | Heart+Mind Pulse, Our Thinking, Politics, Public Policy + Issues
While votes are still being counted, the overall results of the 2022 midterm elections are clear: Democrat candidates outperformed expectations in the election. Democrats will continue to control the U.S. Senate and have a large minority in the U.S. House of...
by Heart+Mind | Nov 22, 2022 | Brand, RoundTable Connections, Technology + Media
The advertising industry is overloaded, overwhelmed, and oversaturated. On both sides of the equation — for the consumers and the advertisers — this can seem like an insane necessity in life rather than something of value. As consumers, we’re bombarded with ads in...
by Heart+Mind | Nov 15, 2022 | Q+A
Meet Ben Custer, one of Heart+Mind’s senior solution consultants and curator of odd collectibles! Ben is a long-time Heart+Minder (12 years and counting) and advocate for in-office shenanigans. But there’s more to Ben than delivering strategic insights and...
by Heart+Mind | Nov 2, 2022 | Health + Healthcare, RoundTable Connections
In America, healthcare prices can vary widely. A review by the New York Times found that a single hospital can have more than a three-fold difference in what it charges two commercial insurers for the exact same service. The prices an insurer pays also vary widely...
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