Researchers.
Strategists.
Designers.
Scientists.
Analysts.

We are united by our passion to champion the human.

Our diverse, solutions-obsessed teams don’t shy away from big challenges.

We relish opportunities to stretch. We seek out big thinkers—smart, savvy, motivated, problem-solvers—who desire to dig deep and deliver powerful solutions.

JOIN OUR TEAM →

Our Values

Do the right thing.

We stand on a foundation of integrity. Period.

Take it to the next level.

From curating top talent, to producing award-winning client solutions, to perpetual self-improvement–in all things we kick it up a notch.

Solutions obsessed.

We are undaunted. There is always a way to make an impact and we won’t stop until we find it.

Give it to you straight.

We challenge you and care enough to tell you what you need to know, not just what you want to hear.

Never stop learning.

We are a place where both clients and employees continually learn, grow and realize their aspirations.

DIVERSITY + INCLUSION →

Meet the Heart+Minders

Maria Stein

Maria Stein

SENIOR SOLUTIONS MANAGER

“Surviving is important. Thriving is elegant.” – Maya Angelou

Darren Bishop

Darren Bishop

SVP, PRACTICE LEADER Travel + Tourism

“We’re building something here, detective. We’re building it from scratch. All the pieces matter.” – Lester Holt, The Wire

Marjie Sands

Marjie Sands

GROUP DIRECTOR, Insights Services + Partnerships

“Well, you know what they say: If you don’t have anything nice to say about anybody, come sit by me.” – Clairee Belcher, Steel Magnolias

Jim Wilkerson

Jim Wilkerson

SENIOR SOLUTIONS DIRECTOR

“To ask the right question is already half the solution to a problem.” – Carl Jung

Brittany Lucas

Brittany Lucas

SOLUTIONS DIRECTOR

Kirsten Flory

Kirsten Flory

SOLUTIONS, DIRECTOR, Brand + Communications Practice Manager

Dee Allsop, Ph.D

Dee Allsop, Ph.D

CO-CEO, FOUNDING PARTNER

“If to do were as easy as to know what were good to do, chapels had been churches and poor men’s cottages princes’ palaces.” – William Shakespeare, Merchant of Venice Act 1, Scene II

Danielle Burnham

Danielle Burnham

SOLUTIONS MANAGER

“It does not do to dwell on dreams and forget to live.” – Albus Dumbledore, Harry Potter and the Sorcerer’s Stone

Andrew Cober

Andrew Cober

SENIOR QUALITATIVE CONSULTANT

“I don’t know where I’m going from here, but I promise I won’t bore you.” – David Bowie

Jenice Spicer

Jenice Spicer

CONTROLLER

Johanna Englund

Johanna Englund

SOLUTIONS ASSOCIATE

“Do. Or do not. There is no try.” – Master Yoda

Mike Dabadie

Mike Dabadie

CO-CEO, FOUNDING PARTNER

“Life is a matter of choices, and every choice you make, makes you.” – John C. Maxwell

Jeanette LeNoir

Jeanette LeNoir

SENIOR MANAGER, Insights Services + Partnerships

“Live each day as if your life had just begun.” – Johann Wolfgang Von Goethe

Ben Custer

Ben Custer

SENIOR SOLUTIONS CONSULTANT

“If we treat people as if they were what they ought to be, we help them become what they are capable of becoming.” – Johan Wolfgang van Goethe

Carol Gstalder

Carol Gstalder

SVP, PRACTICE LEADER Brand + Communications

“Be who you are and be that well.” – St. Francis de Sales

Kevin Boyle

Kevin Boyle

SENIOR SOLUTIONS MANAGER

Jen Walsh

Jen Walsh

SENIOR SOLUTIONS DIRECTOR, Travel + Tourism Practice Manager

“To give anything less than your best is to sacrifice the gift.” – Steve Prefontaine

Bruce Blakeman

Bruce Blakeman

SVP, PRACTICE LEADER Public Policy + Issues

“Whether you think you can, or you think you can’t–you’re right.” – Henry Ford

Jack Szeltner

Jack Szeltner

SENIOR SOLUTIONS CONSULTANT

“So it goes.” – Billy Pilgrim, Slaughterhouse V

Tyler Ballard

Tyler Ballard

SOLUTIONS ASSOCIATE

Carlos Elordi, Ph.D

Carlos Elordi, Ph.D

CHIEF DATA SCIENTIST

Jaclyn Crawford

Jaclyn Crawford

SENIOR SOLUTIONS DIRECTOR, Public Policy + Issues Practice Manager

Tom Doskow

Tom Doskow

SENIOR SOLUTIONS MANAGER

“The outcome of successful planning always looks like luck to saps.” – Dashiell Hammett

Jennifer Airey

Jennifer Airey

FOUNDING PARTNER

 

Tomas Calderon

Tomas Calderon

SOLUTIONS MANAGER

Kris Dabadie

Kris Dabadie

SENIOR INSIGHTS DIRECTOR

“Take time to celebrate quiet miracles that seek no attention.” – John O’Donohue

Tennyson Bush

Tennyson Bush

SOLUTIONS MANAGER

Jackie Humphreys

Jackie Humphreys

SENIOR SOLUTIONS MANAGER

“The best and most beautiful things in the world cannot be seen or even touched–they must be felt with the heart.” – Helen Keller

Royal Smith

Royal Smith

CHIEF FINANCIAL OFFICER

“Start where you are. Use what you have. Do what you can.” – Arthur Ashe

Cara Boxer

Cara Boxer

DIRECTOR, Marketing + Creative Services

“Creativity is intelligence having fun.” – Albert Einstein

Stephanie Reynolds

Stephanie Reynolds

HUMAN RESOURCES MANAGER

“Be yourself, everyone else is already taken.” – Oscar Wilde

Wendy Hoffman

Wendy Hoffman

BILLING + ACCOUNTS MANAGER

“Show me the money!” – Jerry Maguire, Jerry Maguire

Jim Hoskins, Ph.D

Jim Hoskins, Ph.D

EXECUTIVE ADVISOR

“Upon the fields of friendly strife are sown the seeds that on other days, on other fields, will bear the fruits of victory.” – General Douglas MacArthur

Noel Maldonado

Noel Maldonado

IT MANAGER

“There is nothing wrong with a good fight. Just remember, the man of tomorrow is forged by his battles today.” – Lex Luthor, Smallville

Meet our Healthcare Consultants

Shawn Wade, Ph.D

Shawn Wade, Ph.D

HEALTHCARE CONSULTANT

Melissa Rajan

Melissa Rajan

HEALTHCARE CONSULTANT

Meet our Bench of Strategists

Kristi Diaz

Kristi Diaz

STRATEGIST

“Vulnerability is the birthplace of innovation, creativity and change.” – Brene Brown

Karen Hillis-Skipper

Karen Hillis-Skipper

STRATEGIST

“The task of the intellect is to make the familiar strange and the strange familiar.” – Georg Simmel

Katie Plocheck-Hunt

Katie Plocheck-Hunt

STRATEGIST

“Learn the rules like a pro, so you can break them like an artist.” – Pablo Picasso

Whitney Donaldson

Whitney Donaldson

STRATEGIST

Mike Schmidt

Mike Schmidt

STRATEGIST

“Do the best you can until you know better. Then when you know better, do better.” – Maya Angelou

Mary Jane Braide

Mary Jane Braide

STRATEGIST

“Never interrupt your enemy when he is making a mistake.” – Napoleon Bonaparte

Rebecca Eastland

Rebecca Eastland

STRATEGIST

Elizabeth Stewart

Elizabeth Stewart

STRATEGIST