Researchers.
Strategists.
Designers.
Scientists.
Analysts.

We are united by our passion to champion the human.

Our diverse, solutions-obsessed teams don’t shy away from big challenges.

We relish opportunities to stretch. We seek out big thinkers—smart, savvy, motivated, problem-solvers—who desire to dig deep and deliver powerful solutions.

JOIN OUR TEAM →

Our Values

Do the right thing.

We stand on a foundation of integrity. Period.

Take it to the next level.

From curating top talent, to producing award-winning client solutions, to perpetual self-improvement–in all things we kick it up a notch.

Solutions obsessed.

We are undaunted. There is always a way to make an impact and we won’t stop until we find it.

Give it to you straight.

We challenge you and care enough to tell you what you need to know, not just what you want to hear.

Lifer mentality.

We are a place where both clients and employees continually learn, grow and realize their aspirations.

DIVERSITY + INCLUSION →

Meet the Heart+Minders

Maria Stein

Maria Stein

SOLUTIONS MANAGER

“Surviving is important. Thriving is elegant.” – Maya Angelou

Darren Bishop

Darren Bishop

VP, PRACTICE LEADER Travel + Tourism

“We’re building something here, detective. We’re building it from scratch. All the pieces matter.” – Lester Holt, The Wire

Marjie Sands

Marjie Sands

GROUP DIRECTOR, Insights Services + Partnerships

“Well, you know what they say: If you don’t have anything nice to say about anybody, come sit by me.” – Clairee Belcher, Steel Magnolias

Jim Wilkerson

Jim Wilkerson

SENIOR SOLUTIONS DIRECTOR

“To ask the right question is already half the solution to a problem.” – Carl Jung

Meredith McKay

Meredith McKay

SOLUTIONS ASSISTANT

“All I know is that I know nothing.” – Socrates

Jennifer Airey

Jennifer Airey

FOUNDING PARTNER

 

Brittany Lucas

Brittany Lucas

SOLUTIONS DIRECTOR

Tyler Ballard

Tyler Ballard

SOLUTIONS ASSISTANT

Dee Allsop, Ph.D

Dee Allsop, Ph.D

CO-CEO, FOUNDING PARTNER

“If to do were as easy as to know what were good to do, chapels had been churches and poor men’s cottages princes’ palaces.” – William Shakespeare, Merchant of Venice Act 1, Scene II

Danielle Burnham

Danielle Burnham

SOLUTIONS MANAGER

“It does not do to dwell on dreams and forget to live.” – Albus Dumbledore, Harry Potter and the Sorcerer’s Stone

Maury Giles

Maury Giles

CHIEF GROWTH OFFICER

“I want it said of me by those who knew me best, that I always plucked a thistle and planted a flower where I thought a flower would grow.” – Abraham Lincoln

Jocelyn Thomas

Jocelyn Thomas

SENIOR SOLUTIONS DIRECTOR

“We all get our share of tragedy or insanity or drama, but what we do with that horror is what makes all the difference.” – Jenny Lawson

Kirsten Flory

Kirsten Flory

SOLUTIONS, DIRECTOR, Brand + Communications Practice Manager

Jackie Humphreys

Jackie Humphreys

SENIOR SOLUTIONS MANAGER

“The best and most beautiful things in the world cannot be seen or even touched–they must be felt with the heart.” – Helen Keller

Jeanette LeNoir

Jeanette LeNoir

SENIOR MANAGER, Insights Services + Partnerships

“Live each day as if your life had just begun.” – Johann Wolfgang Von Goethe

Andrew Cober

Andrew Cober

SENIOR QUALITATIVE CONSULTANT

“I don’t know where I’m going from here, but I promise I won’t bore you.” – David Bowie

Jenice Spicer

Jenice Spicer

CONTROLLER

Mike Dabadie

Mike Dabadie

CO-CEO, FOUNDING PARTNER

“Life is a matter of choices, and every choice you make makes you.” – John C. Maxwell

Shawn Wade, Ph.D

Shawn Wade, Ph.D

SVP, PRACTICE LEADER Healthcare

Jen Walsh

Jen Walsh

SENIOR SOLUTIONS DIRECTOR, Travel + Tourism Practice Manager

“To give anything less than your best is to sacrifice the gift.” – Steve Prefontaine

Ben Custer

Ben Custer

SENIOR SOLUTIONS CONSULTANT

“If we treat people as if they were what they ought to be, we help them become what they are capable of becoming.” – Johan Wolfgang van Goethe

Leah DeMark

Leah DeMark

SOLUTIONS ASSOCIATE

“I can do things you cannot, you can do things I cannot; together we can do great things.”  Mother Teresa

Carol Gstalder

Carol Gstalder

SVP, PRACTICE LEADER Brand + Communications

Tennyson Bush

Tennyson Bush

SOLUTIONS ASSOCIATE

Wendy Hoffman

Wendy Hoffman

BILLING + ACCOUNTS MANAGER

“Show me the money!” – Jerry Maguire, Jerry Maguire

Carlos Elordi, Ph.D

Carlos Elordi, Ph.D

CHIEF DATA SCIENTIST

Melissa Rajan

Melissa Rajan

SENIOR SOLUTIONS DIRECTOR, Healthcare Practice Manager

Tom Doskow

Tom Doskow

SENIOR SOLUTIONS MANAGER

“The outcome of successful planning always looks like luck to saps.” – Dashiell Hammett

Johanna Englund

Johanna Englund

SOLUTIONS ASSISTANT

“Do. Or do not. There is no try.” – Master Yoda

Bruce Blakeman

Bruce Blakeman

SVP, PRACTICE LEADER Public Policy + Issues

“Whether you think you can, or you think you can’t–you’re right.” – Henry Ford

Tomas Calderon

Tomas Calderon

SENIOR SOLUTIONS ASSOCIATE

Kris Dabadie

Kris Dabadie

SENIOR INSIGHTS DIRECTOR

“Take time to celebrate quiet miracles that seek no attention.” – John O’Donohue

Cara Boxer

Cara Boxer

CREATIVE SERVICES DIRECTOR, SparkRoom

“Creativity is intelligence having fun.” – Albert Einstein

Jaclyn Crawford

Jaclyn Crawford

SENIOR SOLUTIONS DIRECTOR, Public Policy + Issues Practice Manager

Kevin Boyle

Kevin Boyle

SOLUTIONS MANAGER

Denise Beshaw Ryan

Denise Beshaw Ryan

INSIGHTS SERVICES + PARTNER RELATIONSHIPS

“We can’t help everyone, but everyone can help someone.” – Ronald Reagan

Stephanie Reynolds

Stephanie Reynolds

HUMAN RESOURCES MANAGER

“Be yourself, everyone else is already taken.” – Oscar Wilde

Jim Hoskins, Ph.D

Jim Hoskins, Ph.D

EXECUTIVE ADVISOR

“Upon the fields of friendly strife are sown the seeds that on other days, on other fields, will bear the fruits of victory.” – General Douglas MacArthur

Royal Smith

Royal Smith

CHIEF FINANCIAL OFFICER

“Start where you are. Use what you have. Do what you can.” – Arthur Ashe

Abbey Bowling

Abbey Bowling

MARKETING ASSOCIATE

“When life gives you lemons, make lemonade. I read that one on a can of lemonade. I like to think it applies to life.” — Andy Dwyer, Parks and Rec

Noel Maldonado

Noel Maldonado

IT MANAGER

“There is nothing wrong with a good fight. Just remember, the man of tomorrow is forged by his battles today.” – Lex Luthor, Smallville

Get to the Heart of the Matter