Researchers.
Strategists.
Designers.
Scientists.
Analysts.
We are united by our passion to champion the human.
Our diverse, solutions-obsessed teams don’t shy away from big challenges.
We relish opportunities to stretch. We seek out big thinkers—smart, savvy, motivated, problem-solvers—who desire to dig deep and deliver powerful solutions.
JOIN OUR TEAM →
Our Values
Do the right thing.
We stand on a foundation of integrity. Period.
Take it to the next level.
From curating top talent, to producing award-winning client solutions, to perpetual self-improvement–in all things we kick it up a notch.
Solutions obsessed.
We are undaunted. There is always a way to make an impact and we won’t stop until we find it.
Give it to you straight.
We challenge you and care enough to tell you what you need to know, not just what you want to hear.
Lifer mentality.
We are a place where both clients and employees continually learn, grow and realize their aspirations.
DIVERSITY + INCLUSION →
Meet the Heart+Minders
Maria Stein
SOLUTIONS MANAGER
“Surviving is important. Thriving is elegant.” – Maya Angelou
Darren Bishop
SVP, PRACTICE LEADER Travel + Tourism
“We’re building something here, detective. We’re building it from scratch. All the pieces matter.” – Lester Holt, The Wire
Marjie Sands
GROUP DIRECTOR, Insights Services + Partnerships
“Well, you know what they say: If you don’t have anything nice to say about anybody, come sit by me.” – Clairee Belcher, Steel Magnolias
Jim Wilkerson
SENIOR SOLUTIONS DIRECTOR
“To ask the right question is already half the solution to a problem.” – Carl Jung
Meredith McKay
SOLUTIONS ASSOCIATE
“All I know is that I know nothing.” – Socrates
Brittany Lucas
SOLUTIONS DIRECTOR
Dee Allsop, Ph.D
CO-CEO, FOUNDING PARTNER
“If to do were as easy as to know what were good to do, chapels had been churches and poor men’s cottages princes’ palaces.” – William Shakespeare, Merchant of Venice Act 1, Scene II
Danielle Burnham
SOLUTIONS MANAGER
“It does not do to dwell on dreams and forget to live.” – Albus Dumbledore, Harry Potter and the Sorcerer’s Stone
Maury Giles
CHIEF GROWTH OFFICER
“I want it said of me by those who knew me best, that I always plucked a thistle and planted a flower where I thought a flower would grow.” – Abraham Lincoln
Jocelyn Thomas
SENIOR SOLUTIONS DIRECTOR
“We all get our share of tragedy or insanity or drama, but what we do with that horror is what makes all the difference.” – Jenny Lawson
Kirsten Flory
SOLUTIONS, DIRECTOR, Brand + Communications Practice Manager
Mike Dabadie
CO-CEO, FOUNDING PARTNER
“Life is a matter of choices, and every choice you make makes you.” – John C. Maxwell
Jeanette LeNoir
SENIOR MANAGER, Insights Services + Partnerships
“Live each day as if your life had just begun.” – Johann Wolfgang Von Goethe
Andrew Cober
SENIOR QUALITATIVE CONSULTANT
“I don’t know where I’m going from here, but I promise I won’t bore you.” – David Bowie
Jenice Spicer
CONTROLLER
Kevin Boyle
SOLUTIONS MANAGER
Jen Walsh
SENIOR SOLUTIONS DIRECTOR, Travel + Tourism Practice Manager
“To give anything less than your best is to sacrifice the gift.” – Steve Prefontaine
Ben Custer
SENIOR SOLUTIONS CONSULTANT
“If we treat people as if they were what they ought to be, we help them become what they are capable of becoming.” – Johan Wolfgang van Goethe
Cara Boxer
CREATIVE SERVICES DIRECTOR, SparkRoom
“Creativity is intelligence having fun.” – Albert Einstein
Carol Gstalder
SVP, PRACTICE LEADER Brand + Communications
“Be who you are and be that well.” – St. Francis de Sales
Bruce Blakeman
SVP, PRACTICE LEADER Public Policy + Issues
“Whether you think you can, or you think you can’t–you’re right.” – Henry Ford
Carlos Elordi, Ph.D
CHIEF DATA SCIENTIST
Jaclyn Crawford
SENIOR SOLUTIONS DIRECTOR, Public Policy + Issues Practice Manager
Tom Doskow
SENIOR SOLUTIONS MANAGER
“The outcome of successful planning always looks like luck to saps.” – Dashiell Hammett
Johanna Englund
SOLUTIONS ASSOCIATE
“Do. Or do not. There is no try.” – Master Yoda
Tyler Ballard
SOLUTIONS ASSOCIATE
Jennifer Airey
FOUNDING PARTNER
Tennyson Bush
SENIOR SOLUTIONS ASSOCIATE
Jackie Humphreys
SENIOR SOLUTIONS MANAGER
“The best and most beautiful things in the world cannot be seen or even touched–they must be felt with the heart.” – Helen Keller
Royal Smith
CHIEF FINANCIAL OFFICER
“Start where you are. Use what you have. Do what you can.” – Arthur Ashe
Tomas Calderon
SENIOR SOLUTIONS ASSOCIATE
Kris Dabadie
SENIOR INSIGHTS DIRECTOR
“Take time to celebrate quiet miracles that seek no attention.” – John O’Donohue
Wendy Hoffman
BILLING + ACCOUNTS MANAGER
“Show me the money!” – Jerry Maguire, Jerry Maguire
Jim Hoskins, Ph.D
EXECUTIVE ADVISOR
“Upon the fields of friendly strife are sown the seeds that on other days, on other fields, will bear the fruits of victory.” – General Douglas MacArthur
Noel Maldonado
IT MANAGER
“There is nothing wrong with a good fight. Just remember, the man of tomorrow is forged by his battles today.” – Lex Luthor, Smallville
Stephanie Reynolds
HUMAN RESOURCES MANAGER
“Be yourself, everyone else is already taken.” – Oscar Wilde
Meet our Healthcare Consultants
Shawn Wade, Ph.D
HEALTHCARE CONSULTANT
Melissa Rajan
HEALTHCARE CONSULTANT
Meet our Bench of Strategists
Kristi Diaz
STRATEGIST
“Vulnerability is the birthplace of innovation, creativity and change.” – Brene Brown
Karen Hillis-Skipper
STRATEGIST
“The task of the intellect is to make the familiar strange and the strange familiar.” – Georg Simmel
Katie Plocheck-Hunt
STRATEGIST
“Learn the rules like a pro, so you can break them like an artist.” – Pablo Picasso
Whitney Donaldson
STRATEGIST
Mike Schmidt
STRATEGIST
“Do the best you can until you know better. Then when you know better, do better.” – Maya Angelou
Get to the Heart of the Matter
